Overview of the Internship Opportunity
IATA is offering an exciting internship opportunity for recent graduates to join its IOSA (IATA Operational Safety Audit) team in Montreal, Quebec, Canada. This is a 6-month full-time position designed for individuals passionate about aviation safety and operational excellence. As part of the internship, you’ll support day-to-day administrative functions of the IOSA program and gain real-world experience interacting with global airline stakeholders.
About the Role:
As an Intern – IOSA, you will report to the Senior Manager, Audit Administration and contribute to the operational execution of the IOSA program. You will be responsible for assisting in various administrative and coordination activities while developing your professional and interpersonal skills in a global aviation environment.
Key Responsibilities:
- Prepare registration certificates and manage their shipment to customers
- Assist with contract processing and documentation
- Support IT platform troubleshooting and issue resolution
- Communicate regularly with external stakeholders and respond to queries via Salesforce
- Coordinate with internal departments for smooth operations
- Help prepare ad-hoc reports and documentation as required
Eligibility Criteria:
- Must be a recent university graduate (within the last 12 months)
- Available to work full-time (40 hours/week) for a period of 6 months
- Highly motivated with the ability to multitask and maintain a high level of accuracy
- Proficient in Microsoft Office tools (Excel, Word, PowerPoint, Outlook)
- Excellent communication skills in English (written and verbal)
- Prior customer service experience is a plus
- Familiarity with Salesforce and SharePoint is advantageous but not mandatory
Education Requirement:
- Bachelor’s degree (completed within the last 12 months) from a recognized university
Technical Skills Required:
Microsoft Office, Excel, Word, PowerPoint, Outlook, Salesforce, SharePoint, Communication Skills, IT Troubleshooting, Report Preparation
Why Join Us:
- Be part of a globally respected aviation organization representing over 350 airlines
- Work in a dynamic, innovative, and inclusive culture guided by IATA’s core values: One IATA, Trusted, Innovative, and Inclusive
- Access to 30,000+ online learning courses and continuous career development resources
- Certified by the Equal Salary Foundation with a commitment to diversity and equal opportunities
- Flexible work environment with options for remote and hybrid work models
- Generous policies including time off for volunteering, a “work from abroad” policy, and birthday leave
Apply Now: https://iata.csod.com/ux/ats/careersite/1/home/requisition/2976?c=iata&sq=req2976&source=linkedin
